Dune

Return Eligibility

You may return a new, If you’ve received an incorrect or defective item as a result of an error from our end..

You should send us a clear video of unboxing the item or items , within 4 days of receiving it.

You should expect to receive your refund within four weeks of returning your package to us , provided your video of unboxing the package is clear .

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.